Privacy Policy
1. Introduction
Welcome to Illustgrow L.L.C. ("Illustgrow", "we", "our", or "us").
At Illustgrow, we value your privacy and are committed to protecting any personal information you choose to share with us.
This Privacy Policy explains how we collect, use, store and protect your information when you visit https://illustgrow.com (the "Website"), communicate with us, or otherwise interact with our services.
By accessing or using this Website, you acknowledge that you have read and understood this Privacy Policy.
2. Who We Are
Illustgrow L.L.C. is an independent creative studio based in Kosovo.
We specialize in:
Brand Identity
Visual Identity
Web Design
UI/UX Design
Packaging Design
Creative Direction
Motion Design
Social Media Design
For any questions regarding this Privacy Policy, please contact us at:
Illustgrow L.L.C.
Website:
https://illustgrow.com
Email:
hello@illustgrow.com
3. Scope of This Privacy Policy
This Privacy Policy applies solely to information collected through:
our Website;
email communications;
any other online interactions directly managed by Illustgrow.
This Policy does not apply to third-party websites, platforms or services that may be linked from our Website.
We encourage you to review the privacy policies of any external websites you visit.
4. Information We Collect
We collect only the information necessary to operate our Website, communicate with prospective clients and provide our services.
Depending on how you interact with the Website, we may collect the following categories of information.
Information You Provide
If you contact us by email, you may voluntarily provide information including:
your name;
your email address;
your company name;
project information;
any other information you choose to share.
Providing this information is entirely voluntary.
5. How We Use Your Information
Information collected through the Website may be used for the following purposes:
responding to enquiries;
discussing potential projects;
providing creative services;
improving the security and performance of the Website;
complying with applicable legal obligations;
protecting our legitimate business interests.
We do not sell, rent or trade personal information to third parties.
6. Legal Basis for Processing
Where applicable under the General Data Protection Regulation (GDPR), we process personal information only when we have a lawful basis to do so.
Depending on the circumstances, this may include:
your consent;
the performance of a contract or pre-contractual request;
compliance with legal obligations;
our legitimate business interests, provided these interests do not override your rights and freedoms.
7. Sharing of Information
Illustgrow does not sell personal information.
We may share limited information only where necessary with:
trusted service providers assisting in the operation of our Website;
professional advisers, including legal or accounting professionals;
competent authorities where disclosure is required by law.
Any such disclosure is limited to the minimum information reasonably required.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
respond to enquiries;
maintain professional communication;
fulfil contractual obligations;
comply with applicable legal requirements.
When information is no longer required, it is securely deleted or anonymised where appropriate.
9. Data Security
We implement reasonable administrative, organisational and technical safeguards designed to protect personal information against unauthorised access, disclosure, alteration or destruction.
While we take appropriate security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security of information transmitted through the internet.
10. International Data Transfers
As an independent creative studio based in Kosovo, we primarily process information within our normal business operations.
In certain circumstances, your information may be processed by carefully selected third-party service providers located outside your country of residence. Where applicable, we take reasonable steps to ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.
11. Your Rights
Depending on your location and applicable legislation, you may have the right to:
request access to the personal information we hold about you;
request correction of inaccurate or incomplete information;
request deletion of your personal information where legally applicable;
request restriction of processing;
object to certain processing activities;
request a copy of your personal information in a portable format, where applicable;
withdraw your consent where processing is based on consent.
To exercise any of these rights, please contact us at:
We will respond to all legitimate requests within a reasonable timeframe and in accordance with applicable law.
12. Cookies
Our Website may use essential cookies or similar technologies required for its proper operation, security and performance.
We do not use advertising cookies or third-party marketing trackers.
If additional cookies or analytics technologies are implemented in the future, this Privacy Policy will be updated accordingly.
You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website.
13. Third-Party Services and External Links
Our Website may contain links to third-party websites or platforms, including social media profiles and portfolio platforms.
Once you leave our Website, this Privacy Policy no longer applies.
We are not responsible for the privacy practices, content or security of third-party websites and encourage you to review their respective privacy policies before providing any personal information.
14. Portfolio & Intellectual Property
The Website may showcase selected projects completed for clients as part of Illustgrow's portfolio.
Unless otherwise stated, all trademarks, logos, product names and brand assets displayed remain the property of their respective owners.
The presentation of client work on this Website is intended solely to demonstrate the creative services provided by Illustgrow L.L.C. and does not imply any transfer of ownership or intellectual property rights.
15. Confidentiality
Illustgrow understands the importance of confidentiality throughout the creative process.
Information shared by prospective or existing clients during project discussions will be treated with appropriate care and confidentiality, except where disclosure is required by law or expressly authorised by the client.
16. Business Communications
If you choose to contact Illustgrow, we may communicate with you by email regarding your enquiry, project or other requested services.
We will only contact you for purposes directly related to your communication with us and will not send unsolicited marketing communications.
17. Children's Privacy
This Website is intended for a general audience and is not directed toward children under the age of 16.
We do not knowingly collect personal information from children. If you believe that a child has provided personal information through our Website, please contact us so that we may take appropriate steps to remove such information.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements or the functionality of our Website.
Any updates will become effective upon publication of the revised Privacy Policy on this page.
The Effective Date shown at the beginning of this document will always indicate the most recent version.
19. Contact
If you have any questions regarding this Privacy Policy or our data handling practices, please contact:
Illustgrow L.L.C.
Kosovo
Website
https://illustgrow.com
Email
hello@illustgrow.com
© 2026 Illustgrow. All rights reserved.